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Certificate
Course Outline
Business Goals, Objectives
Business Basics from the purely Business Point of View
- business fundamentals,
- strategy
- planning and goal-setting
- project management
- marketing
- staffing
- finance
Business Process Concepts and Fundamentals
Fundamental aspects of Business Processes:
- identifying (discovering) business processes
- characteristics of processes
- as-is process vs. to-be process
- levels of business process modeling
- tying business processes to goals and objectives
Business Process Management Concepts and Fundamentals
Fundamentals of Business Process Management:
- functional vs. process-centric enterprise organization
- styles of process management
- advancements in process management
- stakeholders' roles and responsibilities
- enabling tools of process management
Business Motivation Modeling
Business Modeling Fundamentals - Elements of the Business Motivational Model:
- business vision
- goals, objectives
- means and ends
- mission
- strategies, tactics
- aspects of business modeling
Business Process Modeling Concepts
Business Process Modeling Fundamentals:
- BPMN Basics
- definition and use of all BPMN elements included in the descriptive and analytic conformance subclasses
- activities;
- grouping elements of a model
Business Process Modeling Skills
Business Process Modeling Skills:
- brief scenario presented either as a BPMN diagram or in a few sentences
- BPMN elements listed in the descriptive and analytic conformance subclasses
Process Quality, Governance, and Metrics Frameworks
Awareness of Industry Reference Models and Quality, Metrics, and Governance Frameworks:
- awareness of a range of industry frameworks
- APQC Process Classification Framework
- SCOR
- Value Chain Reference Model
- Business Process Maturity Model (BPMM)
- Six Sigma, Balanced Scorecard
- COBIT
- Sarbanes-Oxley
Requirements
General understanding of business processes.
28 Hours
